In an age where sustainability is more critical than ever, the solar industry has seen exponential growth. As homeowners look to switch to renewable energy sources, many are turning to well-known, large solar installation companies, drawn in by impressive marketing and flashy promises.

However, not all solar installation companies are the same. For instance, some, like MPV Solar, manage every aspect of the process in-house, while others separate sales and installation by utilising subcontractors. It’s essential to consider why opting for local, family-owned solar companies like MPV Solar can make a significant difference—not just during the installation process, but also in the long run.

While large solar companies may boast extensive resources and nationwide reach, they often overlook a crucial element: customer care. Here are a few things to consider:

Impersonal Experience –  Large companies usually operate on a massive scale, which can lead to a one-size-fits-all approach to service. You might find yourself just another number in their customer database instead of a valued client.

Your job is auctioned to another install company –  A common practice among large solar companies is to auction off projects to the lowest bidder, which can create significant challenges for customers. When your job is handed to another installation company, you may lose the continuity and personalised service you expected from the original contractor. The new company might not have the same familiarity with your specific needs or preferences, leading to miscommunication or oversight during the installation process. Moreover, this can result in a lack of accountability; if issues arise, it may be difficult to trace responsibility back to the original seller.

Lack of Aftercare – One significant downside is the tendency for big solar companies to lose touch after the installation phase. If issues arise or if you have questions down the line, you may find it challenging to get the support you need. Many customers report feelings of abandonment after their project is completed.

Quality Concerns –  When large companies outsource installation to subcontractors, the quality of work can vary. You may not receive the same level of expertise or dedication compared to a local installer who takes pride in their community and craftsmanship.

Potential Compromises – The drive to secure contracts with the highest bidders can lead to compromises in project execution. Subcontractors, motivated by tight deadlines and budget constraints, might rush through installations or cut corners, affecting the long-term performance of your solar system. This can result in lower efficiency and increased maintenance costs in the future, ultimately undermining the benefits of your investment.

When you choose a local company like MPV Solar, you get more than just a solar panel installation; you get a partnership grounded in trust and commitment.

Trusted Experience – With 33 years of reliable service in Sydney, we’re here for the long haul!

Personalised Service – At MPV Solar, we pride ourselves on establishing a personal connection with our customers. Our team is made up of local professionals who understand the unique needs of our community. From the initial consultation to the final installation, we tailor our services to fit your specific requirements.

Dedicated Aftercare – What sets us apart is our unwavering support even after the job is done. We believe in building long-lasting relationships with our clients. Our aftercare services ensure that any issues are addressed promptly and efficiently, giving you peace of mind.

Community Commitment – As a local, family-owned business, we are invested in the well-being of our community. We treat our customers like family, prioritising quality and service.

Transparent Communication – We emphasise open and honest communication. No hidden fees, no vague technical jargon—just straightforward answers to your questions. We’re here to educate you about your solar system, ensuring you’re fully informed every step of the way.

Accredited – Our highly skilled and experienced personnel, accredited by both the Clean Energy Council and the Solar Council, provide seamless project management for solar installations of all sizes, from small to larger scale projects. By aligning with these councils, MPV Solar reinforces its credibility in the clean energy sector and instills confidence in clients regarding the quality of its services.

When it comes to investing in solar energy, choosing the right installer can make all the difference. While large companies may seem appealing, their lack of personalised service and commitment to aftercare can lead to frustration and disappointment.

At MPV Solar, we understand that going solar is not just a one-time transaction; it’s the start of a long-term relationship. We believe that our commitment to customers extends far beyond the installation process.

Make the choice that benefits you, your home, and your community. Trust local, family-run businesses that don’t forget about you after the job is done. Wirth 33 years of experience, Choose MPV Solar for a brighter, more reliable future with solar energy.

For a free consultation or to learn more about our services, contact us today!